End-of-Life & Reduced Service Announcement

PlugnPay will discontinue offering some long standing legacy services/features effective March 31st 2025 & Sept 1st 2025 respectively.
Click here for for complete details

Gateway System
Current Status
ETA
Administration Functions
Fully Functional
N/A
Transaction Processing
Fully Functional
N/A
Systems Maintenance
Fully Functional
N/A
System Upgrades
Fully Functional
N/A
Processor
Current Status
ETA
CIBC/Firstcarib
Fully Functional
N/A
Elavon
Fully Functional
N/A
Epx
Fully Functional
N/A
FDMS Intl (fdmsintl)
Fully Functional
N/A
FDMS Nashville (fdmsnashville)
Fully Functional
N/A
FDMS North (cardnet)
Fully Functional
N/A
FDMS Pmaha (fdmsomaha)
Fully Functional
N/A
FDMS Rapid Connect (fdmsrc)
Fully Functional
N/A
Fifth Third
Fully Functional
N/A
Global
Fully Functional
N/A
Mercury
Fully Functional
N/A
Moneris
Fully Functional
N/A
Paytech Salem
Fully Functional
N/A
Paytech Tampa
Fully Functional
N/A
Planet Payment
March 3rd 05:00 pm - 05:30 pm EST
Planet Switch Platform Migration from legacy Planet Datacenter to our new Planet Datacenter facility.
There will be a potential disruption of up to 30 minutes during the migration of application servers to a new data center. The expected downtime is scheduled as follows:
10:00 to 10:30 GMT – US
During this period, the Planet Acquiring Platform will be unavailable, and transactions will not be processed
N/A
RBC
Fully Functional
N/A
Visanet/Tsys
Fully Functional
N/A
Wirecard
Fully Functional
N/A
WorldPay
Fully Functional
N/A
ACH Processor
Current Status
ETA
Geti
Fully Functional
N/A
GMS
Fully Functional
N/A
Payment Data
Fully Functional
N/A

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Gateway System
Administration Functions
Transaction Processing
Systems Maintenance
System Upgrades
 
Processor
CIBC/Firstcarib
Elavon
Epx
FDMS Intl (fdmsintl)
FDMS Nashville (fdmsnashville)
FDMS North (cardnet)
FDMS Pmaha (fdmsomaha)
FDMS Rapid Connect (fdmsrc)
Fifth Third
Global
Mercury
Moneris
Paytech Salem
Paytech Tampa
Planet Payment
RBC
Visanet/Tsys
Wirecard
WorldPay
 
ACH Processor
Geti
GMS
Payment Data
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Gateway System
Administration Functions
Transaction Processing
Systems Maintenance
System Upgrades
 
Processor
CIBC/Firstcarib
Elavon
Epx
FDMS Intl (fdmsintl)
FDMS Nashville (fdmsnashville)
FDMS North (cardnet)
FDMS Pmaha (fdmsomaha)
FDMS Rapid Connect (fdmsrc)
Fifth Third
Global
Mercury
Moneris
Paytech Salem
Paytech Tampa
Planet Payment
RBC
Visanet/Tsys
Wirecard
WorldPay
 
ACH Processor
Geti
GMS
Payment Data

Request Response

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Definitions

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ETA - Estimated Time Available

N/A - Not Applicable

Processors -Your merchant bank processor is an intermediary between our company and the merchant bank when performing transaction authentication. Your merchant bank processor and merchant bank will assist in the processing and settlement of your transactions.

Identify Processor

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Q: What is the name of my processor?

A: The name of your processor is located in the lower right hand corner of your administration area.